4. Issues with deliveries

Details on what could happen on a delivery

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13 articles in this collection
Written by Stuart - Andrew B, Message - Toby, Message and 2 others

Changing Job Information

Just for those clients placing orders through Stuart Dashboard
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Written by Message - Toby
Updated yesterday

Getting in touch with Live Support

How can I contact Support?
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Written by Message
Updated yesterday

Issues with your item

Courier Partner cannot take the order
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Written by Stuart - Andrew B
Updated yesterday

The driver is not coming to the pick up location

My driver is not coming, my driver is not here, my driver is not moving
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Written by Quality and Compliance (UK)
Updated yesterday

The courier wants to cancel the delivery

Can the courier cancel the delivery?
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Written by Quality and Compliance (UK)
Updated yesterday

No couriers available

Order searching, delivery not being assigned, no drivers available
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Written by Stuart - Andrew B
Updated yesterday

Cancelling your delivery before pickup

How can I cancel the delivery?
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Written by Stuart - Andrew B
Updated yesterday

Cancelling your delivery after the pickup

How can I cancel the delivery?
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Written by Stuart - Andrew B
Updated yesterday

Issues contacting the courier

How can I contact the courier?
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Written by Stuart - Andrew B
Updated yesterday

I cannot place an order through the Stuart App/website

An error message pops up when I try to request a courier.
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Written by Quality and Compliance (UK)
Updated yesterday

Giving feedback about your Stuart delivery

How can I provide feedback?
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Written by Message
Updated yesterday

Comment voir mes livraisons programmées, mes livraisons en cours et mes livraisons passées ?

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Written by Quality and Compliance (FR)
Updated over a week ago

FAQs

Frequently asked questions
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Written by Quality and Compliance (FR)
Updated yesterday