4. Issues with deliveries

Details on what could happen on a delivery

M +2

13 articles in this collection
Written by Stuart - Andrew B, Message - Toby, Message and 2 others

Searching for a delivery

How to search for a delivery when using the Dashboard or the Mobile App

Written by Quality and Compliance (UK)
Updated over a week ago

Changing Job Information

Just for those clients placing orders through Stuart Dashboard

Written by Message - Toby
Updated over a week ago

Issues with your item

Courier Partner cannot take the order

Written by Stuart - Andrew B
Updated over a week ago

Getting in touch with Live Support

How can I contact Support?

Written by Message
Updated over a week ago

The driver is not coming to the pick up location

My driver is not coming, my driver is not here, my driver is not moving

Written by Quality and Compliance (UK)
Updated over a week ago

The courier wants to cancel the delivery

Can the courier cancel the delivery?

Written by Quality and Compliance (UK)
Updated over a week ago

No couriers available

Order searching, delivery not being assigned, no drivers available

Written by Stuart - Andrew B
Updated over a week ago

Cancelling your delivery before pickup

How can I cancel the delivery?

Written by Stuart - Andrew B
Updated over a week ago

Cancelling your delivery after the pickup

How can I cancel the delivery?

Written by Stuart - Andrew B
Updated over a week ago

Issues contacting the courier

How can I contact the courier?

Written by Stuart - Andrew B
Updated over a week ago

I cannot place an order through the Stuart App/website

An error message pops up when I try to request a courier.

Written by Quality and Compliance (UK)
Updated over a week ago

FAQs

Frequently asked questions

Written by Quality and Compliance (FR)
Updated over a week ago

Giving feedback about your Stuart delivery

How can I provide feedback?

Written by Message
Updated over a week ago