3. Requesting a delivery

Everything delivery related

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17 articles in this collection
Written by Stuart - Andrew B, Message, and Quality and Compliance (UK)

Contact-Free Delivery

Helping during COVID-19
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Written by Message
Updated yesterday

My parcel is too big for the Stuart Courier!

What to do if my order it too big
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Written by Message
Updated yesterday

Requesting an Instant delivery

Requesting a courier to do an instant delivery
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Written by Message
Updated yesterday

Requesting multiple drop delivery

Multi-drop, multidrop, stacking, several drop-offs, delivery and return
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Written by Message
Updated yesterday

Requesting a scheduled job in advance

Scheduling a job in advance
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Written by Stuart - Andrew B
Updated this week

Maximum Pick-Up distance

Distance from driver original position to PU
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Written by Quality and Compliance (UK)
Updated yesterday

Maximum Pick up to drop-off distance

Maximum drop-off distances, limit
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Written by Quality and Compliance (UK)
Updated over a week ago

Tracking your delivery

How to track the courier?
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Written by Message
Updated yesterday

I can't input an address

Stuck requesting a courier
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Written by Quality and Compliance (UK)
Updated yesterday

Reschedule a delivery request

Changing details of a live or scheduled delivery
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Written by Quality and Compliance (UK)
Updated yesterday

Cancelling your delivery

Cancellation types
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Written by Stuart - Andrew B
Updated this week

What is a return?

Return job, return delivery, unsuccessful delivery
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Written by Quality and Compliance (UK)
Updated yesterday

Sending a tracking link to your end-customer

How can I share the tracking link?
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Written by Message
Updated yesterday

Understanding Package Size

What can Stuart deliver?
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Written by Stuart - Andrew B
Updated yesterday

Keeping your package safe

How should I package my goods?
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Written by Stuart - Andrew B
Updated yesterday

When Waiting time fees apply

What is a long pick up?
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Written by Stuart - Andrew B
Updated yesterday

CSV Upload Feature

CSV Upload Guide and FAQs
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Written by Message
Updated yesterday